Becoming a provider

If you are interested in becoming a provider of Home and Community Based Services (HCBS) under the Indiviudal Options or Level 1 Waiver to individuals with developmental disabilities, you must be certified through the Ohio Department of Developmental Disabilities (DODD). The applications process to become a certified provider is completed online at DODD.

Review the information below to assist you in understanding the process of becoming an HCBS waiver provider.  

Step 1: Decide if you are going to be certified as an independent provider or as an agency provider. 

1. Click on the following link to review what documentation you will need to complete your application to become an independent provider. (an independent provider is a self employed person who provides services directly to a person with a developmental disability)

Becoming an Independent Provider

2. Click on the following link to review what documentation you will need to complete your application to become an agency provider. ( an agency provider is an entity that employs persons to provide service)

Becoming an Agency Provider
3. In addtion to having certifications in CPR and First Aid, DODD requires that all providers receive 8 hours of training.  Click on the link below to see the topics that must be covered.
DODD 8 Hour Training Topics Required
4. There are many places that you can go to get the required 8 hours of training.   The link below will provide you with resources where you can get the required training.
Summit DD Provider Training
Step 2:
Log on the Provider Certification Wizard at DODD

Your next step is to complete the on line application through DODD's Provider Certification Wizard (PCW) .  .  The documents below will provide you with information on how to use the PCW and allow you to log on to the PCW directly.
             Create User Account.pdf
             Log Onto PCW.pdf

The Ohio Department of Developmental Disabilities will decide if you have met the critieria they have established.  If you have any questions regarding training documentation needed or if any training you have already completed will meet their criteria, you will need to contact them directly.  They can be reached at 1-800-617-7633. 

What to do once you’ve been certified: 
DODD will email you an Initial letter and Final letter of approval. You need to email copies of both of these letters to or fax them to the Service Utilization Department at 330-634-8813.  Please include an email address (if you fax the letters) and phone number where you can be reached.

Within 7-10 working days, you will receive email notification regarding how to access the following two sites: 

 The Provider Search Tool 

  • The Provider Search Tool is an application where individuals, families, guardians and Service and Support Administrators (SSA'S) can go to search for providers and find out information about every provider. Information will be entered into this application and you will have access to update your contact information and a tool in which you can promote your business.  This is an excellent opportunity to tell everyone about your experiences and the services you provide  If you add new certifications (services), please send a copy of the final letter of approval for additional services to us  at so we can add those certifications to your profile.

The Referral Portal

  • The Referral Portal is the application where SSAs post requests for providers to provide services. Providers can go into this application and see profiles of individuals who are currently looking for a provider and contact the SSA if they are interested providing the identified services.  It is important that as a provider, you carefully read each profile to detemine if you are able to provide the services identified.  Many individuals require provider's to have specific skills,  have specific experience or require specific equipment or accomodations.

If you have any changes to your address, phone number, email , etc, please send these changes to



Once you have read this information and the informaton provided on the ODDD website, if you still have questions about how to become a certified waiver provider contact Beth Loeffler, Service Utilization Manager. She can be reached by phone at 330-634-8810 or email at